Fequently Asked Questions:

If you do not find what you are looking for please contact us.  We would be happy to assist you.

What is the filter life expectancy?

For most products about one year plus. The time to change the filter is when you are no longer satisfied with the rate of flow. 

How is the capacity formula of 100 gallons filter use determined?

OrbElement performs continuous flow tests that exceed 100 gallons. For chlorine removal, the testing laboratories run the filters with heavily spiked water for over 500 gallons without any break-through of residual chlorine or other surrogates used.

Are the filter systems pre-flushed?

All filter systems are pre-flushed at the factory. Please refer to product manuals for exact instructions for each product in our line.

Does the filter ever need cleaning?

No. Do not use soap or cleaner on the filter as you may damage it and plug up the microscopic pore openings which will cause it to not work.

OrbElement filters have been tested in sixteen (16) foreign countries.The Tested and Proven Micro-Adsorption Hydration System in the World

What makes the OrbElement  Ionic-Adsorption Micro-Filtration System the best?

The primary reason our filters perform better than other filtration systems is that each product is designed to guarantee the greatest amount of reduction per contaminant.

The Micro-Porous plastic body of the filter contains thousands of interconnected omni-directional pores, each being a uniform 2 micron in size. In addition to pore size control, our micro-porous filters have 3 proprietary media impregnated within that are coordinated carefully for the reduction of potentially harmful contaminants. The mechanical filtration is superior in efficacy in the removal of what is referred to as the "A, B, C, D and R" of water contamination:

A esthetic - unpleasant taste and odors, cloudiness, silt, sediment, chlorine, chlorine by products…

B iological - harmful microscopic pathogens such as Cryptosporidium, Giardia and other cysts and spores.

C hemical - toxic chemicals: Trihalomethanes, PCB's PCE's, detergents, and pesticides

D issolved solids - including heavy metals such as aluminum, asbestos, cadmium, chromium 6, copper, lead, arsenic and mercury

R adiological - Radon 222

VIRUS H1N1, Anthrax, Hepatitus etc.. Killed  and adsorbed to the inside of the wall of the filter

OrbElement’s exclusive Ionic-Adsorption Micro-Filtration combines the different concepts of filtration including adsorption, absorption, chemical bonding and chelation. It reduces specifically all areas of contamination through the exclusive design and impregnation of proprietary media with outstanding filtration capabilities.

NSF/ANSI Standard 42: Drinking Water Treatment Units - Aesthetic Effects
Overview: This standard covers point-of-use (POU) and point-of-entry (POE) systems designed to reduce specific aesthetic or non-health-related contaminants (chlorine, taste and odor, and particulates) that may be present in public or private drinking water.

NSF/ANSI Standard 53: Drinking Water Treatment Units - Health Effects
Overview: Standard 53 addresses point-of-use (POU) and point-of-entry (POE) systems designed to reduce specific health-related contaminants, such as Cryptosporidium, Giardia, lead, volatile organic chemicals (VOCs), MTBE (methyl tertiary-butyl ether), that may be present in public or private drinking water.

BPA Free #4 Low Density Polyethylene Non-Porous (non-leaching) Plastic

Q. Are your products safe and BPA free?

All OrbElement products are BPA free; are non-toxic and do not leach; and use only FDA approved #4 and # 5 plastics and food grade materials; or # 304 stainless steel.